Terms of service

Last updated: May 1, 2026

These Terms of Service govern your use of the Northern Raptor LLC website, storefront, and related services available through northernraptor.com. By accessing the site or placing an order, you agree to these Terms.

1. Store operator

Northern Raptor LLC operates this store from Cedar Springs, Michigan. Our contact email is support@northernraptor.com.

2. Eligibility and lawful use

You may use this site only for lawful purposes and in accordance with these Terms. You may not use the site in a way that violates any law, infringes any rights, disrupts the site, or harms Northern Raptor or other users.

3. Account responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

4. Product information

We try to present products, colors, descriptions, pricing, and availability as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or other content will always be perfectly accurate, complete, or current on every device.

We may update, change, or discontinue products, pricing, descriptions, or availability at any time without prior notice.

5. Orders

Your order is an offer to purchase. We reserve the right to accept, decline, limit, or cancel any order for reasons including suspected fraud, pricing errors, production issues, availability issues, or other business or legal concerns.

If we cancel an order after payment is received, we will issue a refund of the amount charged.

You are responsible for providing complete and accurate billing, shipping, and contact information. We are not responsible for losses resulting from inaccurate information submitted by the customer.

6. Pricing and payment

All prices are shown in U.S. dollars unless otherwise stated. Taxes, shipping charges, and similar charges may be added at checkout where applicable.

Payment must be successfully authorized before an order is accepted and processed.

7. Shipping and delivery

Northern Raptor currently ships only within the United States.

Shipping and delivery estimates are not guarantees. Delays may occur for reasons outside our control, including carrier delays, weather, or high order volume.

Additional terms about processing, shipping, tracking, and delivery are described in our Shipping Policy.

8. Returns, replacements, and refunds

Your purchase is also subject to our Refund Policy. Please review that policy before ordering.

If there is a conflict between these Terms and the Refund Policy regarding returns, replacements, or refunds, the Refund Policy controls for those issues.

9. Intellectual property

All content on this site, including text, graphics, logos, product artwork, photos, designs, branding, and other site content, is owned by or licensed to Northern Raptor LLC and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, or exploit site content without prior written permission.

10. Prohibited uses

You may not:
- Violate any law
- Infringe intellectual property rights
- Transmit malicious code
- Interfere with the site’s security or functionality
- Scrape, harvest, or collect information from the site without permission
- Impersonate another person
- Engage in fraudulent, abusive, or harmful conduct

11. Third-party services

This store is hosted on Shopify. We may also use or link to third-party services, apps, content, or websites.

We are not responsible for third-party services or websites, and your use of them is at your own risk and subject to their own terms and policies.

12. Privacy

Your use of the store is also subject to our Privacy Policy, which explains how we collect, use, and share information.

13. Disclaimer of warranties

To the fullest extent permitted by law, the site and all products and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

14. Limitation of liability

To the fullest extent permitted by law, Northern Raptor LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or use arising out of or related to your use of the site or purchase of products from the site.

Our total liability for any claim arising out of or related to the site or any order will not exceed the amount you paid for the product or service giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Northern Raptor LLC and its owners, affiliates, service providers, and partners from claims, losses, liabilities, damages, and expenses arising out of your misuse of the site, your breach of these Terms, or your violation of any law or rights of a third party.

16. Governing law

These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.

Any dispute relating to these Terms or your use of the site will be brought exclusively in the state or federal courts located in Kent County, Michigan, except where applicable law provides otherwise.

17. Changes to these Terms

We may update these Terms from time to time by posting a revised version on this page. Your continued use of the site after changes become effective constitutes acceptance of the updated Terms.

18. Contact

Questions about these Terms should be sent to support@northernraptor.com or mailed to:

Northern Raptor LLC
16044 Outback Dr
Cedar Springs, MI 49319
United States