Privacy policy
Last updated: May 1, 2026
This Privacy Policy explains how Northern Raptor LLC collects, uses, and shares personal information when you visit northernraptor.com, place an order, sign up for marketing, contact us, or otherwise interact with our store.
By using our site or services, you acknowledge the practices described in this Privacy Policy.
Who we are
Northern Raptor LLC
16044 Outback Dr
Cedar Springs, MI 49319
United States
Email: support@northernraptor.com
Information we collect
Depending on how you interact with us, we may collect:
- Contact information such as your name, email address, shipping address, and billing address
- Order details such as products purchased, order value, and fulfillment history
- Payment-related information processed through our payment providers
- Account information if you create an account
- Communications you send to us
- Device and usage information such as IP address, browser type, pages viewed, referring source, and interactions with our site
- Marketing and preference information, including whether you open or click emails or opt into SMS or email marketing
How we collect information
We collect information:
- Directly from you
- Automatically when you use our site
- From Shopify and other service providers and partners that help us operate the business
How we use personal information
We use personal information to:
- Process and fulfill orders
- Provide customer service
- Send order confirmations, shipping updates, and service messages
- Detect, prevent, and investigate fraud, abuse, or security issues
- Improve our site, product selection, and customer experience
- Send marketing messages if you have subscribed or where otherwise permitted by law
- Comply with legal obligations and enforce our terms and policies
Shopify and service providers
Our store is hosted by Shopify. Shopify processes information needed to power the storefront, checkout, payments, fraud screening, and related store operations.
We also work with service providers such as payment processors, shipping and fulfillment partners, analytics providers, advertising partners, and email or SMS marketing platforms. These providers may process personal information on our behalf or for their own operational purposes, subject to their own terms and privacy practices.
Cookies and similar technologies
We and our partners may use cookies, pixels, tags, and similar technologies to:
- Operate the site
- Remember preferences
- Understand performance
- Prevent fraud
- Support marketing and advertising
Most browsers let you manage cookies through browser settings, but disabling cookies may affect site functionality.
Advertising and analytics
We may use analytics and advertising tools to understand traffic, measure performance, and show more relevant ads. These tools may collect information about your device, browsing behavior, and interactions with our store and other websites.
Depending on where you live, you may have rights to opt out of certain targeted advertising or data-sharing activities.
How we share information
We may share personal information with:
- Shopify and other vendors that help operate our store
- Payment, fraud prevention, shipping, and fulfillment providers
- Marketing, analytics, and advertising partners
- Professional advisors and legal authorities when required or appropriate
- A buyer, successor, or affiliate in connection with a sale, merger, financing, or transfer of part or all of the business
We do not sell personal information for money. We may share limited data with advertising and analytics partners in ways that may be considered sharing or targeted advertising under some privacy laws.
Retention
We retain personal information for as long as reasonably necessary to:
- Operate the business
- Fulfill orders
- Maintain records
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Your rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or portability of your personal information, or to opt out of certain processing activities.
You may unsubscribe from marketing emails at any time using the unsubscribe link in those emails.
To submit a privacy request, contact support@northernraptor.com.
Data security
No method of transmission or storage is completely secure. We use reasonable administrative, technical, and organizational measures to protect information, but we cannot guarantee absolute security.
Children’s privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International visitors
If you access our store from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted here with an updated effective date.
Contact
If you have questions or would like to make a privacy request, contact support@northernraptor.com or write to:
Northern Raptor LLC
16044 Outback Dr
Cedar Springs, MI 49319
United States